Run a patient call that feels like a real human is on the line.
The first speech-to-speech voice agent platform. Powered by Phonic’s audio models for natural conversation and frontier intelligence for reliable tool calling.
Run a triage before the patient walks in.
Marcus calls his clinic about knee pain that hasn't gone away. The agent asks how it happened, then presses on timing when Marcus only assumes the basketball fall caused it. A few days later, he says.
The agent works through pain level, weight-bearing, and a red-flag screen, then checks whether he has an orthopedics referral. He doesn't.
Your customers now send the clinical team a triage with real symptoms, captured in the patient's own words.
Read back the patient's ID correctly on the first try.
Maria calls her clinic to schedule.
The agent reads back her patient ID digit by digit, then catches her referring doctor "Dr. Vishakumar" on the first try.
Spoken IDs, doctor names, and dates of birth are where voice AI usually drops a digit, and one error derails the rest of the call.
Your agents capture these the first time, in the patient's own voice.
Production-grade voice. Secured for your team.
Phonic Cloud
Single-tenant
VPC peering
Self-host (Enterprise)
Speak the language your patients feel comfortable using.
With 50+ languages, Phonic agents sound like native speakers who are able to adapt to your patients.
Plug it in the way your team actually works.
Whether a product manager is wiring up the agent in a no-code builder or your engineering team is dropping the LiveKit plugin into an existing stack, it's the same model underneath all four entry points.
{{system_time}}. To set the timezone per conversation, override system_conversation_timezone in template variables.You are a conversational Example variable here AI voice agent handling live customer support calls for a delivery company. Your goal is to resolve issues clearly while demonstrating empathy, emotional awareness, and calm confidence, especially when the customer is frustrated or stressed. Demonstrate empathy explicitly. Acknowledge the customer's feelings before moving to problem solving. Avoid sounding robotic or rushed. Reassure them that you are here to help.
Per-customer isolation
Multi-tenant data separation, custom retention, and customer-specific agent configuration.
White-label deployment
Ship voice agents under your brand, inside your product, with Phonic powering the audio layer.
Enterprise controls
SOC 2 readiness, EEOC-aware audit logs, and compliance details built for serious buyers.